Automated IT Service Delivery

Efficiently deliver the right-sized machine at the right service level
to the right user

DynamicOps® Virtual Resource Manager (VRM) software automates the

• planning,
• deployment, and
• ongoing management

of IT services, from the time they’re created until they’re retired. Using VRM, enterprises deliver and manage systems and applications independently of the hypervisor, connection broker, and image deployment technology, all through a single console. Ongoing management, tracking, and reporting facilitate capacity planning and chargeback while limiting sprawl by identifying rogue, inactive, over-provisioned, and obsolete virtual machines.

How DynamicOps Enables Automated IT Service Delivery

VRM provides a common, multi-tenant portal where IT administrators can quickly define a new service blueprint, including associated processes and governance policies, and make it available to business units and individuals. Blueprints enable authorized IT consumers both to

• request new services (server/desktop systems, applications) and
• make changes to resource allocations

per the policies, processes, and rules defined for the specified service and user. VRM automates and manages each stage in the process, ensuring governance every step of the way. VRM blueprints ensure that services are

• provisioned to predefined specifications,
• deployed on the proper tier of infrastructure, and
• managed according to predetermined rules and policies.

Leveraging VRM, IT specifies role-based access rights, ensuring that consumers have delegated control of their service assets over the lifecycle from initial requisition policies through decommissioning and archiving policies. VRM automated workflow ensures that virtual machines are provisioned quickly, usually in minutes, without manual intervention, and seamlessly leverages existing provisioning tools. DynamicOps software accelerates service delivery and reduces the operational complexities of provisioning, managing, and retiring IT services.